RAKT / EMERGENCY
Keep registration, triage, observation, clinical work, and disposition in one emergency visit. Give the team a record of the patient’s progress and a clear route into inpatient care when admission is needed.
Try the workflow below ↓Emergency reception, triage and clinical teams, observation staff
Filter the sample queue. Select a visit to see its observation status and the next planned step.
Open the emergency visit against the patient record.
Record the triage assessment and assign the consulting team.
Record vitals, notes, prescriptions, and observation activity.
Record disposition or connect the visit to an inpatient admission.
01 / Arrival and triage
Create the emergency visit and record the triage assessment as a distinct step. Capture assessment details and assign the consulting doctor. The clinical record remains connected to the patient, while the emergency team can work with its own queue and visit state.
02 / Clinical work and observation
Record vitals, clinical notes, and prescriptions during the visit. Observation can be started and ended explicitly, so the record reflects that stage of care. Staff can review the visit’s progression instead of relying on a single open or closed label.
03 / Documentation and disposition
Record the visit’s disposition and use the medico-legal case workflow when needed. MLC marking is an explicit action with an associated record. Cancellation and reopening are also handled as visit actions, keeping the working record consistent with the team’s decisions.
04 / The inpatient handoff
When the patient needs admission, use the emergency-to-inpatient handoff. The emergency visit links to the admission, where bed management, ward care, medication, and the inpatient account continue in their own workflows.
BEYOND THIS DEPARTMENT
Emergency care can lead to an inpatient stay. The handoff links the patient and visit to the receiving admission, where the ward team takes over. Review the admission, bed, and clinical responsibilities with both teams during setup.
A CLOSER LOOK
Yes. The emergency workflow includes an admission handoff to IPD, connecting the emergency visit to the receiving inpatient encounter.
Yes. Observation has explicit start and end actions within the emergency visit.
Yes. The emergency visit supports MLC marking and related records. Your organisation should review its required documentation and operating procedures during implementation.
LET’S WALK THROUGH YOUR WORKFLOW.