01Batch A-2401Expiry 31 Jan 2027 · 18 unitsAvailable for allocation
18RAKT / PHARMACY
Manage prescriptions
and pharmacy stock.
Connect the prescription at the counter to the batch on the shelf. Manage dispensing, purchasing, returns, and cashier activity in a pharmacy workflow that also connects to outpatient and inpatient care.
Try the workflow below ↓Pharmacists, counter staff, procurement, stock and accounts teams
THE DISPENSING BENCHOne prescription.
One prescription.
Which batch?
Try allocating a quantity. Earlier-expiring available stock is picked first; quarantined stock stays out of the allocation.
24units allocated across 2 batches
Illustrative stock item. Move the slider to see the batch split and a shortage.
AVAILABLE STOCK / FEFOALLOCATED
02Batch B-2402Expiry 30 Jun 2027 · 30 unitsAvailable for allocation
603Batch C-2403Expiry 30 Sep 2027 · 40 unitsQuarantined · excluded
018 from batch A + 6 from batch B. Batch C remains quarantined.
01
Receive
Create an order or bring in a prescription from the clinical workflow.
02
Allocate
Allocate available stock batches to the requested medicines.
03
Bill & dispense
Complete billing and record dispensing against the allocated stock.
04
Reconcile
Handle returns, stock counts, and cashier close with the transaction history in view.
01 / Prescription to counter
Start with what the clinician ordered.
Bring outpatient prescriptions and inpatient medication orders into the pharmacy workflow. Staff can review the order, allocate stock, and progress through billing and dispensing. Allergy checks use recorded patient information, and an override requires a reason where an allergy match is raised.
- OPD prescription and IPD medication handoffs
- Recorded-allergy checks and override reasons
- Full and partial dispensing
02 / Batch-level inventory
Keep the batch behind every allocation.
Stock is recorded by batch with quantities and expiry dates. Allocation supports earliest-expiry-first selection, while quarantined stock is excluded from the normal allocation pool. Stock adjustment and count sessions give the team a way to reconcile the records with the shelves.
- Batch quantities and expiry tracking
- Earliest-expiry-first allocation
- Quarantine, adjustments, and stock counts
03 / Purchasing and returns
Follow stock beyond the sale.
The procurement workspace covers purchase orders, goods receipts, supplier returns, and payables. Patient returns and breakage write-offs are separate workflows. That gives the pharmacy a record of why stock came in, went out, or was removed from use.
- Purchase orders and goods receipts
- Supplier and patient returns
- Breakage and stock write-offs
04 / The cashier’s day
Close with the transactions in view.
Open and close cashier shifts and compare recorded cash activity with the close. Pharmacy billing supports line-level tax information, while linked inpatient dispensing can contribute to the patient’s encounter charges. Review your tax, payment, and restricted-medicine settings during setup.
- Cashier shifts and closing totals
- Invoice and payment records
- Department settings for controlled workflows
BEYOND THIS DEPARTMENT
How this department
works with the others.
Clinical teams send the medication request; pharmacy controls stock and dispensing. Where an order is linked to an admission, the inpatient account can receive the corresponding charges. The order, the stock movement, and the patient bill remain distinct records with a connection between them.
A CLOSER LOOK
Practical
questions.
Does sending a prescription reduce stock immediately?
No. Sending the prescription starts the pharmacy workflow. Stock allocation, billing, and dispensing are separate actions; dispensing updates the relevant stock batches.
Can we manage both patient and supplier returns?
Yes. Patient returns and supplier returns have separate workflows, alongside purchasing and goods receipts.
Can the pharmacy operate its own cashier shifts?
Yes. The pharmacy includes cashier shift opening and closing, with recorded cash activity available for reconciliation.
LET’S WALK THROUGH YOUR WORKFLOW.