RAKT / IPD
Bring the bed, the care record, and the running bill into the same patient encounter. Follow an admission through ward care, transfers, medication, and discharge with a shared view of the stay.
Try the workflow below ↓Admissions teams, ward staff, consultants, inpatient billing
Select a bed to see its status and admission details.
Reserve a bed or admit the patient into the appropriate ward.
Record observations, clinical notes, medication orders, and administrations.
Transfer beds and connect investigations, pharmacy, and procedure charges.
Review the account, prepare the discharge summary, and release the bed into housekeeping.
01 / Beds and admissions
Manage beds and reservations alongside the admission record. Convert a reservation into an admission and transfer a patient when their bed or department changes. Bed state also covers the work after discharge, so releasing a patient and preparing a bed are distinct steps.
02 / Care on the ward
Record clinical notes, vitals, and medication activity against the encounter. Medication orders can be held, resumed, or stopped, while administration is recorded separately from the order itself. A ward team can therefore distinguish what was prescribed from what was given.
03 / The running account
The encounter ledger brings together stay charges, manually added services, and charges attached from connected departments. Scheduled accrual supports room and configured recurring charges. Deposits, adjustments, payments, refunds, and provisional bills help billing staff review the account before discharge.
04 / Discharge and documentation
Prepare and sign the discharge summary with the relevant clinical information. Billing and discharge rules guide the completion of the encounter. Payer and pre-authorisation records can sit alongside the admission when the patient’s payment arrangement requires them.
BEYOND THIS DEPARTMENT
Ward medication orders can be sent to pharmacy. Linked investigations and completed theatre procedures can contribute charges to the inpatient encounter. The receiving department keeps its own workflow while the admission keeps the patient context.
A CLOSER LOOK
Yes. Inpatient billing includes deposits, adjustments against invoices, and deposit refunds. Staff can also generate a provisional bill while reviewing the stay.
Yes. The inpatient clinical workflow has separate medication order and administration records, including hold, resume, and stop actions on the order.
Discharge and housekeeping are separate states. The bed can move into the cleaning workflow before it becomes available again.
LET’S WALK THROUGH YOUR WORKFLOW.